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Initial Consultation Terms & Conditions

  • The purpose of the consultation is to assess the client’s eligibility and qualifications for Visa to Canada and/or to verify the file of the client and/or prepare for an interview with Canadian authorities and/or reply any questions related to Canadian Immigration law, as the case may be.
  • The legal basis of the counseling is the Immigration and Refugee Protection Actand its Regulations, immigration laws, regulations and instructions of the Canadian provinces, and it is done according to the consultant’s best knowledge and based on the information provided by the client.
  • The consultant is Licensed and Regulated by the Canadian College of Immigration and Citizenship Consultants (CCIC).
  • The consultation is to last 45 minutes. However, should there be time lost for reasons of technical failures, this time should be compensated to the client in the form of additional minutes. Time lost may include but not limited to a deficient Internet connection or phone line, power failure, reasonable, unexpected circumstances out of the client’s or consultant’s reach that would delay the interview.
  • Should the client be late for the appointment, the time lost due to a late arrival unless for reasons stated in section 4 of this agreement, will not be compensated. For greater clarity, for example, if a consultation is scheduled at 11:00 am, it is to end at 12:00 pm, even if the client arrives after 11:00 am.
  • The consultation is done online, on the phone or in person. Should the client prefer the telephone as a mean of communication, he will be the one making the call or covering any long-distance fees.
  • Should the client prefer to take the consultation online, he should have a working microphone, headset or speakers, and if possible a camera.
  • The regular consultation fee is $100 (one hundred) United States dollars. Canadian provincial and federal sales taxes apply if the client is physically in Canada at the time of the consultation. Money transfer fees are at the client’s expense.
  • Should the client need to cancel or re-schedule the appointment, he should inform at least 48 hours in advance by email or toll free telephone call to 1 888 312 VISA(8472). Otherwise, the consultant reserves the right to cancel without any reimbursement.
  • Should the client decide to retain the consultant to represent him in throughout the immigration process, the fees for the preliminary consultation will be deducted from the total retainer fee.
  • The deduction of the fees for the preliminary consultation can be applied only once. For greater clarity, the fact of having two or more preliminary consultations does not allow to have two or more deductions of fees.
  • Should the client schedule an emergency consultation, an additional charge of $50 may apply. Upon signing a full representation service agreement, the extra charge cannot serve as a discount on the full amount.
  • By taking the consultation the client has no obligation to hire or retain the consultant for any further immigration procedures.
  • Taking the consultation does not imply that the consultant represents the client before any immigration authorities.
  • Should the client decide to retain the service of the consultant throughout the immigration process, a retainer agreement will need to be signed.
  • In order to receive accurate advice, the client should provide clear answers and genuine information.
  • All the information is considered to be strictly confidential and not going to be shared with any third party. The employees and consultants of Executive Immigration and Education service Inc are not considered to be a third party for the purpose of these terms and conditions.
  • Under exceptional circumstances, the client and the consultant have the right to postpone the consultation without additional fees two times. For additional postponements, a fee of $15 United States dollars will be charged each time to the party that makes it.
  • Should the client have additional questions after the 45 minutes of consultation have passed, scheduling another appointment will be needed, unless a representation contract is signed. For greater clarity, should the client need assistance after the consultation, there is the option of scheduling another meeting or to hire the consultant for complete assistance.
  • These terms and conditions shall be governed by the laws in effect in the Province of Ontario, Canada.
  • As the context may require, the singular shall include the plural and vice versa; words importing the masculine shall include the feminine gender and vice versa.
  • The client and the consultant agree that for the purpose of this agreement, by pressing the SUBMIT OR SEND button, the client accepts and signs the present agreement.
  • The parties acknowledge that they have requested that the foregoing be drawn up in the English language.

  Tick on the box if you have read the Terms and Conditions Carefully.